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How to lead through emergent change
Emergent change happens when your organisation is changing direction, but there is no specific long term strategy to achieve this pivot...

Charlotte Poynton
Apr 28, 20233 min read


Planning for effective communications
It’s not always easy to diagnose why a communications initiative was ineffective. If you’re not seeing the results you’d hoped for, a...

Charlotte Poynton
Feb 1, 20236 min read


Build a Deployment Pipeline with SFDX CLI and Azure DevOps
What is Azure DevOps? Built by Microsoft, it’s a set of tools commonly used in IT Projects: Wiki, Backlogs, Version Control System,...
Adam Walker
Feb 3, 20224 min read


Book review: Invisible Women – Exposing Data Bias in a World Designed for Men (Caroline Criado
“Why can’t a woman be more like a man?” asks Perez. This is apparently the question that has befuddled politicians, economists,...

Charlotte Poynton
Aug 14, 20204 min read


How to manage resistant stakeholders
We’ve all been there. You’re trying to push through changes at your business, but there is that person constantly blocking you. Active...

Charlotte Poynton
Apr 17, 20204 min read


Should I get Salesforce CRM for my small business?
Salesforce is one of the biggest names in the CRM solutions market, and for good reason. However, buying a CRM is an investment so you...
Adam Walker
Apr 15, 20205 min read


Book Review: Leading Change (John Kotter)
I first came across Kotter’s ideas when I studied for my change management exams, and I wanted to get a little more in depth on some of...

Charlotte Poynton
Apr 6, 20202 min read


“But, I don’t need to do change management”
Ahhw man! You’ll probably also end up asking why your employees are disengaged, and that new system hasn’t led to the amazing...

Charlotte Poynton
Mar 6, 20203 min read


Book review: Radical Candor (Kim Scott)
Radical Candor is a book every boss should read. I say boss – not leader, or manager, because Scott has clear opinions on the stereotypes...

Charlotte Poynton
Feb 18, 20203 min read


How to cope with change in your working life
Let’s face it, we could probably do with guidance on how to deal with change in our personal lives too! Essentially, whether it’s at home...

Charlotte Poynton
Feb 3, 20204 min read


Get to know Salesforce DX
Salesforce DX has been around for a few years now but what’s it all about and why do Salesforce implementations need it? Let’s take a...
Adam Walker
Jan 30, 20203 min read


Book Review: “The Glass Wall” by Kathryn Jacob and Sue Unerman
I read this a little while ago now, but I wanted to write a quick review as I’ve since recommended it to a few people! Here’s a few...

Charlotte Poynton
Jan 27, 20203 min read


Book Review: “The Productivity Project” by Chris Bailey
After deciding not to take up full time employment, Chris Bailey instead embarked upon a year of research into productivity. This book is...

Charlotte Poynton
Nov 7, 20194 min read


Book Review: “Agile Transformation” by Neil Perkin
Neil Perkin’s new study of organisational transformation is absolutely packed full – both of research, and original reflections based on...

Charlotte Poynton
Oct 24, 20194 min read


Book Review: “The Goal” by Eliyahu Goldratt
The subject of today’s book is “The Goal” by Dr Eliyahu Goldratt, which was recommended to me by an old colleague (thanks Michael – it...

Charlotte Poynton
Oct 11, 20195 min read


Book Review: “The Lean Startup” by Eric Ries
After a long summer of awesome fiction reading, I am finally returning with a business book post! Today’s book is The Lean Startup by...

Charlotte Poynton
Sep 26, 20196 min read


Quick tips for engaging your audience over email
I’ve written previously about the dangers of over and under communicating during projects, but I want to expand on that a little here. In...

Charlotte Poynton
Aug 4, 20193 min read


Book Review: “The Age of Agile” by Stephen Denning
I thought this study of Agile was fascinating and enlightening because, not only does it explain concepts behind successfully...

Charlotte Poynton
May 6, 20193 min read


Book Review: “The Agile Leader” by Simon Hayward
Those of you who work in start-up environments probably practice many aspects of agility as second nature. Start-ups can achieve rapid...

Charlotte Poynton
Apr 21, 20194 min read


Help your employees transition through change
If you’re reading this post then perhaps you’re announcing something big that will change people’s day to day, and you’re wondering how...
Adam Walker
Apr 3, 20194 min read
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